Last updated: 21.02.2024
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using www.kentairporttransfers.com (the "Service") operated by Kent Travel Services Ltd ("us", "we", or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1. Use of the Service
1.1. You must be at least 18 years old to use our taxi service.
1.2. You agree to use the Service only for lawful purposes and in accordance with these Terms.
1.3. You are responsible for providing accurate and up-to-date information when using the Service, including your location for pick-up.
2. Booking and Payments
2.1. When booking a taxi through our Service, you agree to provide accurate information regarding the pick-up location, destination, and any other required details.
2.2. The fare for the taxi service will be determined based on factors such as distance, time, and any additional services requested.
2.3. Payment for the taxi service can be made through the methods specified on the website or mobile application.
3. Cancellations, Refund and No-Show Policy
3.1 Cancellation Timeframe: Customers are allowed to cancel their services up to 2 hours before the scheduled booking time.
3.2 Cancellation Methods: All cancellations must be made either via email to info@kentairporttransfers.com or through text message to +44 0747 533 8539.
3.3 Confirmation of Cancellation: Upon receiving your cancellation request, we will send you a confirmation email or text message to acknowledge the cancellation.
3.4 Refund Policy: If a cancellation is made within the specified timeframe, we will process a full refund of the service cost. Refunds will be issued using the original payment method and may take up to 7 business days to reflect in your account.
3.5 Late Cancellation Fee:Cancellations made less than 2 hours before the scheduled booking time will be subject to a 25% late cancellation fee. This fee will be deducted from the refund amount, if applicable.
4. Conduct and Safety
4.1. You agree to behave respectfully and courteously towards the driver and other passengers during the taxi service.
4.2. You are responsible for your own safety during the journey, including the use of seatbelts.
4.3. Any inappropriate or unlawful behavior may result in the termination of the taxi servLast updated: 16.02.2024
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using www.kentairporttransfers.com (the "Service") operated by Kent Travel Services Ltd ("us", "we", or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1. Use of the Service
1.1. You must be at least 18 years old to use our taxi service.
1.2. You agree to use the Service only for lawful purposes and in accordance with these Terms.
1.3. You are responsible for providing accurate and up-to-date information when using the Service, including your location for pick-up.
2. Booking and Payments
2.1. When booking a taxi through our Service, you agree to provide accurate information regarding the pick-up location, destination, and any other required details.
2.2. The fare for the job service will be determined based on factors such as distance, time, and any additional services requested.
2.3. Payment for the taxi service can be made through the methods specified on the website or mobile application.
3. Cancellations and No-Show Policy
3.1. You may cancel a booking without charge within a specified timeframe, if you cancel up to 2 hours before the booking time.
3.2. Cancellations made after the specified timeframe or no-shows may result in a cancellation fee.
4. Conduct and Safety
4.1. You agree to behave respectfully and courteously towards the driver and other passengers during the taxi service.
4.2. You are responsible for your own safety during the journey, including the use of seatbelts.
4.3. Any inappropriate or unlawful behaviour may result in the termination of the taxi service, and you may be reported to the relevant authorities.
5. Vehicle Conditions
5.1. Our vehicles are regularly inspected to ensure they meet safety standards.
5.2. If you notice any issues with the vehicle during your journey, please inform the driver immediately.
6. Limitation of Liability
6.1. We are not liable for any loss, damage, or injury arising from the use of our service unless it results from our negligence.
6.2. We are not responsible for delays or disruptions caused by factors beyond our control, such as traffic conditions or adverse weather.
7. Changes to Terms and Conditions
7.1. We reserve the right to update or change these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website or mobile application.
8. Contact Information
If you have any questions about these Terms and Conditions, please contact us at info@kentairporttransfers.com
By using our Service, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Airport Transfer
Copyright © 2024 Kent Travel Services - All Rights Reserved.